Shipping policy

1. Processing Time

Orders are typically processed within [1–3 / 2–5] business days after payment is confirmed. Processing times may be longer during peak periods or promotional sales.

2. Shipping Times

Estimated delivery times vary depending on your location:

• Australia: [Insert time, e.g. 3–8 business days]
• International: [Insert time, e.g. 7–21 business days]

These are estimates only and may be affected by courier delays, customs processing, or other external factors.

3. Shipping Costs

Shipping costs are calculated at checkout and may vary depending on:

• The product size and weight
• The delivery destination
• The shipping method selected

Please note: Shipping prices may vary between products and countries due to differences in courier rates, handling requirements, and international shipping zones. Final shipping costs will always be shown at checkout before purchase.

4. International Shipping

We ship to select international locations. Customers are responsible for any customs duties, taxes, or import fees charged by their country.

We are not responsible for delays caused by customs clearance.

5. Tracking

Once your order has been shipped, you will receive a tracking number via email (if available). Tracking updates may take 24–72 hours to appear.

6. Delays & Liability

We are not responsible for delays caused by:

• Courier issues
• Customs processing
• Weather events or natural disruptions
• Incorrect shipping details provided by the customer

Once an order has been shipped, responsibility transfers to the courier service.

7. Address Accuracy

Please ensure all shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.